Default solution folder, feel free to edit or delete it.

How many different escrow types are there?
Currently we have 4 different escrow types. 1. Regular bitcoin escrow where we hold your coins until the buyer tells us to release it or a dispute is filed....
Sat, 18 Jul, 2015 at 9:29 PM
How can I become a judge for your site?
Currently the process to become a judge is easy, you simply enter your Judge name, email and bitcoin address. Once the account is created you can start link...
Sat, 18 Jul, 2015 at 9:31 PM
Should I control the private key to the withdrawal address?
Yes, having the private key allows you to sign statements which may be used to login to you escrow transaction and prove you control the address.
Sat, 18 Jul, 2015 at 9:32 PM
How do you secure the information for my transaction?
We secure the information for your transaction by keeping all secret keys hashed with a salt. We also keep all emails encrypted.
Sat, 18 Jul, 2015 at 9:33 PM
How do I start or end a dispute?
You can start a dispute only when the item has been marked as shipped and a deposit has been made. Simply press the start dispute button and a dispute h...
Sat, 18 Jul, 2015 at 9:35 PM
How do I cancel the escrow transaction?
You can cancel an escrow transaction by pressing the cancel button on the transaction status page. You can cancel the transaction from the time the tran...
Sat, 18 Jul, 2015 at 9:36 PM
What happens if I do not respond to a cancellation request, request for more info on a dispute, or a request for more info on an appeal case?
If you choose to not respond either because you are away or because you simply do not want to, you will get 3-7 days to respond and then the case will s...
Sat, 18 Jul, 2015 at 9:40 PM
How do I start an appeal to a dispute resolution?
The appeals system is not currently live The appeals process is used for when you think the judge has ruled incorrectly for what ever reason that may be...
Sat, 18 Jul, 2015 at 9:42 PM
Why do I have to pick if I am buying/selling a service of item?
We make you choose between buying or selling a goods or service because for goods all of the escrow deposit is released at one time while for services y...
Sat, 18 Jul, 2015 at 9:44 PM
Why do you request permission for sending notifications when I visit your website?
We request permission to send notifications so that when you create an escrow transaction we can give you live status updates and live message updates f...
Sat, 18 Jul, 2015 at 9:46 PM